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Our Environmental Scrutiny Panel

It's important to have an independent voice on our environmental performance and future plans.

Our Environmental Scrutiny Panel

Our Environmental Scrutiny Panel is a group of stakeholders that reflect the interests of the environment. 

We established our independent panel to provide constructive challenge on our environmental ambition and performance and report back to Ofwat. It works in parallel to the Customer Scrutiny Panel

Our members


Alison Thompson

Independent Chair, Environmental Scrutiny Panel

Alison Thompson is a portfolio Chair, Non-Executive and independent consultant who champions consumer and environmental issues. She is currently Chair of SES Water’s Environmental Scrutiny Panel and Independent Member of its Customer Scrutiny Panel. She is Deputy Chair and Independent Member of the Southern Regional Flood and Coastal Committee, a public appointment to assist the Environment Agency to ensure coherent strategy, communications and risk-based investment in flood and coastal management solutions risks across the South of England. She is Director of Business Transformation leading the Business and Nature team at University of Cambridge’s Institute for Sustainability Leadership and Company Director of sustainability consultancy, Welcome Innovation.

Alison previously held a public appointment as an Independent Member of the London and South East Committee of the Consumer Council for Water championing the interests of present and future water customers. Prior to that, Alison was Vice-Chair of the Dever Valley Federation, providing strategic leadership for two primary schools and Non-Executive Director of Change Agents UK.

Alison's executive career began running the private office of Lord Puttnam at the House of Lords. Subsequently it has involved strategy and policy roles with Chime Communications Group, the Environment Agency, and National Parks England, before becoming an independent consultant working with clients such as Anglian Water and VisitEngland. She is a Fellow of Forum for the Future and holds a Masters in Sustainable Development and a Masters in Responsible Tourism.


Trevor Bishop

Water Resources South East (WRSE)

Trevor has been Director at WRSE since January 2019.

As Director for WRSE Trevor's key responsibilities include strategy and policy for the development of a long-term Regional Resilience Plan across six statutory water companies in the South East of England serving some 20 million people. Trevor is also a Visiting Professor at the University of Exeter.

Prior to his current role Trevor worked at Ofwat, the economic regulator, for three years on long term assignment from the Environment Agency. At Ofwat Trevor's specific areas of work included resilience, environmental delivery, catchment approaches, clean/wastewater planning and aspects of PR19. At the Environment Agency Trevor was Deputy Director of Water Resources which included all aspects of water resource regulation, strategy and operations.

Prior to the Environment Agency Trevor worked for over 10 years in the Water Industry with a wide range of both strategic and operational roles in several water companies. Key areas of responsibility included leakage, customer services, and asset performance. Trevor also supports international engagement and is currently a member of the International Water Associations Strategic Council.


Steve Crabb

Independent Chair

Steve is a specialist in consumer affairs, with a particular focus on customers in vulnerable circumstances. In addition to chairing SES Water’s Customer Scrutiny Panel, he is the independent chair of a voluntary code for energy companies which aims to ensure vulnerable customers are safeguarded and that companies work to continuously improve the services they offer. He has previously held senior roles at British Gas, the Alzheimer’s Society and the Chartered Institute of Personnel and Development, and he is an award-winning writer and editor. Apart from his family, his passions are local history, football and walking in the countryside.


Karma Loveday


Karma Loveday is founder and editor of The Water Report (, a print and digital publication covering UK water sector policy, regulation and competition. In this role, she leads a small team providing authoritative reporting and insight and facilitating dialogue among stakeholders.

Since 2015, Karma has also worked as water policy advisor to the Major Energy Users' Council, a membership group for industrial and commercial energy and water customers. In the run up to business water retail market opening, she also chaired its Water Competition Action Group.

Karma is a non-executive director on the board of Waterwise, an independent, not-for-profit NGO focused on reducing water consumption in the UK.

Karma has been a journalist covering regulated utilities for approaching 25 years and has a first class honours degree from King's College London.

Tom Perry

The Environment Agency

Tom is a Principal Account Officer for the Environment Agency. He has worked in the Environment Sector for nearly 15 years and held a range of roles all aimed at making our rivers healthier for the people who live and work near them. Tom's main areas of interest are water resources planning, river restoration and water efficiency.

Tom also works with other water companies in the South East of England and aims to support shared learning to help deliver the best outcomes for
people and the environment.

Sarah Holloway


Sarah Holloway is an independent advisor on sustainability strategy and purpose-driven leadership, working with senior teams to define their organisation's place in a sustainable world. She’s helped some of the world’s best-known businesses drive transformative change, including Danone, Ella’s Kitchen, C&A and Severn Trent.

Sarah is a former director of sustainability communications agency Futerra and culture change consultancy Kin&Co, and has held senior sustainability roles at Unilever, Tesco and TUI.

Sarah is the author of ‘Networks for Sustainability’, a guide for leaders on how to embed sustainability into their organisations, and a regular guest lecturer at Imperial College London. She holds a Master’s degree in Leadership for Sustainable Development from Forum for the Future.


Sarah Jane Chimbwandira

Surrey Wildlife Trust

Sarah Jane has worked for Surrey Wildlife Trust for over 11 years, latterly as Director of Biodiversity, before becoming CEO in February 2019. She has brought a wealth of successful partnerships and projects experience to her role – she was the co-founder and Director of the Surrey Nature Partnership, co-authored the ‘Natural Capital Investment Plan for Surrey’ and is a Trustee of the Surrey Hills Society and Ecosystems Knowledge Network.

 During 2019, SWT’s 60th anniversary year, Sarah Jane re-focused on the core mission to increase biodiversity and engage people in the natural environment. She is leading SWT’s new 5 year strategy ‘Restoring Surrey’s Nature’ to create a living landscape with connective hedgerows, rivers, nature reserves and green spaces across Surrey and wants to seize the opportunity to secure a strong zero carbon, nature based recovery. 

Environmental Scrutiny Panel meeting minutesĀ 

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