Our Environmental Scrutiny Panel

It's important to have an independent voice on our environmental performance and future plans.

Our Environmental Scrutiny Panel

Our Environmental Scrutiny Panel is a group of stakeholders that reflect the interests of the environment. 

The Environmental Scrutiny Panel (ESP) has been established to constructively challenge SES Water on its environmental ambition and performance and report back to Ofwat. It works in parallel to the Customer Scrutiny Panel

Our members


Alison Thompson

Independent Chair, Environmental Scrutiny Panel

Alison Thompson is a portfolio Chair, Non-Executive and independent consultant who champions consumer and environmental issues. She is currently Deputy Chair and Independent Member of the Southern Regional Flood and Coastal Committee, a public appointment to assist the Environment Agency to ensure coherent strategy, communications and risk-based investment in flood and coastal management solutions risks across the South of England; an Independent Member of the Customer Scrutiny Panel for SES Water; and Company Director and Founder of sustainability consultancy, Welcome Innovation.

Alison previously held a public appointment as an Independent Member of the London and South East Committee of the Consumer Council for Water championing the interests of present and future water customers. Prior to that, Alison was Vice-Chair of the Dever Valley Federation, providing strategic leadership for two primary schools and Non-Executive Director of Change Agents UK.

Alison's executive career began running the private office of Lord Puttnam at the House of Lords. Subsequently it has involved strategy and policy roles with Chime Communications Group, the Environment Agency, and National Parks England, before becoming an independent consultant working with clients such as Anglian Water, Cambridge Institute of Sustainability Leadership and VisitEngland. She is a Fellow of Forum for the Future and holds a Masters in Sustainable Development and a Masters in Responsible Tourism.



Trevor Bishop

Water Resources South East (WRSE)

Trevor has been Director at WRSE since January 2019.

As Director for WRSE Trevor's key responsibilities include strategy and policy for the development of a long-term Regional Resilience Plan across six statutory water companies in the South East of England serving some 20 million people. Trevor is also a Visiting Professor at the University of Exeter.

Prior to his current role Trevor worked at Ofwat, the economic regulator, for three years on long term assignment from the Environment Agency. At Ofwat Trevor's specific areas of work included resilience, environmental delivery, catchment approaches, clean/wastewater planning and aspects of PR19. At the Environment Agency Trevor was Deputy Director of Water Resources which included all aspects of water resource regulation, strategy and operations.

Prior to the Environment Agency Trevor worked for over 10 years in the Water Industry with a wide range of both strategic and operational roles in several water companies. Key areas of responsibility included leakage, customer services, and asset performance. Trevor also supports international engagement and is currently a member of the International Water Associations Strategic Council.


Photo of Bella DBella Davies

South East Rivers Trust

Bella is Trust Director of the South East Rivers Trust, an environmental charity dedicated to restoring and enhancing rivers across the south east of England. The Trust takes a holistic approach to river catchment management and works with many stakeholders and partners to ensure good quality healthy rivers for people and wildlife. 

Bella has worked in the academic and charity sectors for over 15 years and has held roles on a number of landscape, water and nature conservation committees. She has a PhD in managing landscapes to protect freshwater ecology. Bella’s outside interests include a passion for the outdoors, travel, snowboarding and diving. 


Photo of Graham H

Graham Hanson

Independent Chair of SES Water's Customer Scrutiny Panel

Graham is actively involved in non-executive roles and charity work in the local community and he is also a customer of SES Water, having lived in the Reigate area for over 30 years. Graham's business background is mainly in IT & Telecoms. He has specialist skills and senior management experience in business strategy, and planning/governance with a particular interest and focus on managing transformation and change.

Graham lives in Betchworth with his wife and has three grown up sons. Graham's outside interests include a passion for skiing, enjoyment of country walks, and spending time with his grandchildren.

Alice Laycock

Consumer Council for Water

 Alice is a Policy Manager at the Consumer Council for Water (CCW), where she leads the organisation's Drinking Water Quality and Value of Water work streams. A graduate in Law from the Nottingham Trent University, Alice's career has been spent representing consumers and developing policy.

As part of CCW's Environment Policy team, she works closely with water companies to highlight best practice and innovation for the
benefit of consumers, aiming to ensure water and sewerage services are fit for all.


Karma Loveday


Karma Loveday is founder and editor of The Water Report (www.thewaterreport.co.uk), a print and digital publication covering UK water sector policy, regulation and competition. In this role, she leads a small team providing authoritative reporting and insight and facilitating dialogue among stakeholders.

Since 2015, Karma has also worked as water policy advisor to the Major Energy Users' Council, a membership group for industrial and commercial energy and water customers. In the run up to business water retail market opening, she also chaired its Water Competition Action Group.

Karma is a non-executive director on the board of Waterwise, an independent, not-for-profit NGO focused on reducing water consumption in the UK.

Karma has been a journalist covering regulated utilities for approaching 25 years and has a first class honours degree from King's College London.
Tom Perry
The Environment Agency

Tom is a Principal Account Officer for the Environment Agency. He has worked in the Environment Sector for nearly 15 years and held a range of roles all aimed at making our rivers healthier for the people who live and work near them. Tom's main areas of interest are water resources planning, river restoration and water efficiency.

Tom also works with other water companies in the South East of England and aims to support shared learning to help deliver the best outcomes for
people and the environment. 


Benoit Witchallls


Ben Witchalls, BEng (Hons) MProf is a civil engineer and customer of SES Water; he has worked within the energy sector for over 20 years. He has undertaken and reviewed many environmental and social impact assessments of major oil and gas infrastructure projects. He has led the development and implementation of an industry wide management process bringing together best practice in the sector.

For 10 years he worked with BP as an engineer and environmental adviser. He now specialises in distributed energy projects, with a focus on energy efficiency within the built environment.

He also runs a small building company that focuses on passive house design principles and has installed and operated several rainwater harvesting systems.


Sarah Holloway


Sarah Holloway is an independent advisor on sustainability strategy and purpose-driven leadership, working with senior teams to define their organisation's place in a sustainable world. She’s helped some of the world’s best-known businesses drive transformative change, including Danone, Ella’s Kitchen, C&A and Severn Trent.

Sarah is a former director of sustainability communications agency Futerra and culture change consultancy Kin&Co, and has held senior sustainability roles at Unilever, Tesco and TUI.

Sarah is the author of ‘Networks for Sustainability’, a guide for leaders on how to embed sustainability into their organisations, and a regular guest lecturer at Imperial College London. She holds a Master’s degree in Leadership for Sustainable Development from Forum for the Future.

Environmental Scrutiny Panel meeting minutes

April 2020

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