Submit a meter reading

Submit a meter reading

We calculate your bill based on the amount of water you use. If we are unable to read your water meter we may send you a bill based on your estimated usage. If that happens, we encourage you to take a look at the meter and submit your current reading.

Reading your meter is simple. You will typically find it in the footpath outside your property. Lift the lid (you may need a blunt knife to do this) and make a note of the black numbers on the meter – the red figures are not used for billing purposes and can be ignored.

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