- Have you got a new baby in the family?
- Do you have children back home from university?
- Do you have any relatives staying with you for an extended period of time?
- Is a member of the family spending more time in your home due to retirement or illness?
Higher than usual bill
Have you received a bill which is higher than usual?
If your latest bill is higher than normal, don’t worry – there might be a simple explanation.
The most common cause of high bills is using lots of water. Take a moment and think about the water you’ve used recently.
- Have you had a power shower fitted?
- Have you had a new combined washer/dryer fitted? They use a lot more water than a standard washing machine
- Are you using washing machines or dishwashers more than usual?
- During the COVID-19 lockdown there has been a general increase in water usage
- Have you had any other lifestyle changes that mean you’re spending more time at home than usual?
- Have you been using a sprinkler or hose pipe in the garden? Sprinklers use as much water in one hour as a family of four uses in two days!
- Do you have any new water features in your garden such as a pond or swimming pool?
- Have you had building work or DIY done recently? On average, one bag of cement requires 22 litres of water for mixing. Pressure washing your patio or driveway also uses a huge amount of water
- Have you checked all taps (including any outside taps) to make sure they are not leaking water?
- Have you checked outside to see if water is leaking out of any overflow pipes from water tanks in the loft?
- If you think you have a leak, you need to locate your stop tap and check to see if it shuts off the water. If it isn’t working please call a plumber. You can also find more information about identifying leaks here.
Still not sure what might have caused your bill to increase? Why not try completing our GetWaterFit calculator to find out ways you could be saving water and money and book a free virtual water efficiency consultation with an expert technician. They will be able to advise on your water usage and suggest other ways you may be able reduce this to save money.