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Increased water hardness from Cheam Treatment Works
Treated water hardness levels from Cheam Treatment Works will be higher than normal - for potentially the next few weeks.
The site team will be working hard to resolve the problem and we will confirm with you shortly when we are able to fully re-commence softening.
The main areas supplied by Cheam include: Sutton, Cheam, Worcester Park, Ewell, Morden, Carshalton, Carshalton Beeches and South Sutton.
The increased water hardness is of no concerns and the water can be consumed and used as normal. Customers may, however, notice a change to their water such as increased limescale and a film on cups of tea etc. Please read our scale and hardness factsheet on our website for more information here.