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We have to collect some essential data when you use our website so it works and is secure. We would also like your consent to collect data to study how visitors use our site so we can improve it and provide a better service. Select 'Accept cookies' to agree or 'Change settings' to choose which cookies we use. You can change your mind at any time by clicking the 'Cookies' link in the footer.

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SES Water
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Coronavirus

Supporting our customers at a difficult time

Help with your bill Take a look at our payment support schemes

Help paying your bill

Higher than usual bill? Find out how to check your water usage

Water use checks
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Pay your bill Pay securely with a debit or credit card

Pay online now
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Report a leak Issues with your water, or seen a leak?

Report a leak

Updates in your area

Get the latest information on repairs, supply interruptions or planned investment work in your area. You can also report leaks and register your postcode for text and email updates. 

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Noticed a problem? If you have an issue with your water supply we can help 

Resolve a problem
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Your water quality report Information about the quality and hardness of your supply

See your report
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Save water and money Water saving advice for you, your home and the environment

Ways to save water
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Where your water comes from Why the environment and rainfall is so important

Understand your water

Contact us

Let us know if you need help with your water supply.

For emergencies 01737 772000

We're here to help

Complete our enquiry form and let us direct your enquiry to the appropriate team to deal with your request.