Are you eligible for a 50% discount on your water bill? Learn more about our support schemes to see what you could save.

Help paying your bill

Noticed a problem

We are committed to supplying the highest quality water, 24 hours a day, seven days a week. However, if you experience a problem with your supply, we can help.

Noticed a problem?

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Report a leak Spotted a leak from our pipes in public areas or the highway?

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Report a supply issue Contact us about supply issues such as no water or low pressure 

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Work in your area Discover where we are carrying out essential work on our pipe network


If there is an immediate risk to health or safety, damage being caused to property or a threat to the environment call us 24/7 on 01737 772000.

More information about water supply problems