Noticed a problem

We are committed to supplying the highest quality water, 24 hours a day, seven days a week. However, if you experience a problem with your supply, we can help.

Noticed a problem?

Report a leak Spotted a leak from our pipes in public areas or the highway?

Report a leak

Report a supply issue Contact us about supply issues such as no water or low pressure

Report a supply issue

Work in your area Discover where we are carrying out essential work on our pipe network

Work in your area

Emergencies

If there is an immediate risk to health or safety, damage being caused to property or a threat to the environment call us 24/7 on 01737 772000.

Jack Nicol

Network Data Lead

Do you have a leak in your property?

If you have a leak in your property we always recommend you select a plumber who is a member of an Approved Contractors’ Scheme, such as WaterSafe.

Find a plumber

Supply issues

Occasionally you may experience issues with your water supply.

Learn more about supply issues

Leaks

Reducing leakage is important to us and our customers.

Learn more about leaks

Frozen pipes

A sudden drop in temperature can wreak havoc with water pipes.

Tips for frozen pipes

Contact us

If you need support, we're here to help.

Water supply emergencies, 24/7 01737 772000

Get in touch

Need to get in touch? Click here for a range of contact options.

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