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We have to collect some essential data when you use our website so it works and is secure. We would also like your consent to collect data to study how visitors use our site so we can improve it and provide a better service. Select 'Accept cookies' to agree or 'Change settings' to choose which cookies we use. You can change your mind at any time by clicking the 'Cookies' link in the footer.

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Are you eligible for a 50% discount on your water bill? Learn more about our support schemes to see what you could save.

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Noticed a problem

We are committed to supplying the highest quality water, 24 hours a day, seven days a week. However, if you experience a problem with your supply, we can help.

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Report a leak Spotted a leak from our pipes in public areas or the highway?

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Report a supply issue Contact us about supply issues such as no water or low pressure 

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Work in your area Discover where we are carrying out essential work on our pipe network

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Emergencies

If there is an immediate risk to health or safety, damage being caused to property or a threat to the environment call us 24/7 on 01737 772000.

More information about water supply problems

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If you need support, we're here to help.

Water supply emergencies, 24/7 01737 772000

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