It is important that we abide by a number of policies, codes and statements as part of providing our essential service.


Dividend policy

Below is the Company’s updated dividend policy which reflects the feedback received from Ofwat during the recent PR19 process, and specifically the comments received through the Draft and Final Determinations. This updated dividend policy, to be applied throughout AMP 7, focuses on the Board’s consideration of the impact of performance levels that will be considered in any variations from the base level of ordinary dividend.

In addition, the policy provides clarity on the factors that need to be achieved in respect of the Company’s obligations and commitments to our customers when considering dividend levels. We have appreciated the best practices provided by Ofwat from across the sector with respect to dividend policies, and have supplemented the SES Water AMP 7 dividend policy with the diagram as attached to enhance the transparency of the dividend decision making process.

Dividend policy

 Executive directors' remuneration policy

The Company’s executive remuneration policy is designed to attract and retain good quality senior executives having regard to other UK-based businesses. It provides for a remuneration package, the variable element of which reflects the Company’s performance against stretching customer service, operational and financial objectives. 

Remuneration policy

 Privacy notice

This policy (together with any other documents referred to in it) sets out the basis on which any personal data we collect from you or that you provide to us or that we obtain about you will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Read our privacy notice

Other policies

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Publications We publish information about what we do and the decisions we make

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Board and governance Meet the team that leads our company

Our Customer Scrutiny Panel Group of stakeholders that represent our customers