It is important that we abide by a number of policies, codes and statements as part of providing our essential service.


Privacy notice

This policy (together with any other documents referred to in it) sets out the basis on which any personal data we collect from you or that you provide to us or that we obtain about you will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Read our privacy notice

Other policies

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Publications We publish information about what we do and the decisions we make

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Board and governance Meet the team that leads our company

Our Customer Scrutiny Panel Group of stakeholders that represent our customers