Our Customer Services team will have limited holiday hours for Easter. We'll close at 6pm on Thursday 28th March, and reopen at 8am on Tuesday 2nd April. For emergencies, please call 01737 772000 anytime, 24/7.

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Help with your water usage

Help with your water usage

If you've received a higher than usual bill we know it can be a shock but we're here to help. There might be a simple explanation for your bill increase, which is why we've provided the self-help checks below to allow you to think about the water you've used recently.

You might also want to take our short quiz to find out why your water usage is higher than normal.

Are there more people living in your home?

Need tips on how to save water? Read our Every Drop Counts advice at the link below.

Every Drop Counts advice

Are you at home more than usual?

Do you know how much water you are using? Why not complete the GetWaterFit calculator at the link below to see how much you use and what you can save.

GetWaterFit

Do you have any new water hungry appliances in your home?

Want to save more water in your home? Find out how at the link below.

Saving water in the home

Have you been using more water outside your home?

Want to save more water outside? Find out how at the link below.

Saving water outdoors

Do you have a leak in your home?

Have you spotted a leak in your home? Read our advice at the link below.

Leak advice

Useful information

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