Your environment

We are a responsible local company committed to our communities and we pledge to support a thriving environment we can all rely upon.

Henrietta Stock

Energy & Carbon Manager

Your environment

Our customers quite rightly value the environment and expect us to play a part in making it better, supporting the wildlife that lives within it. They also want us to prepare for future challenges, such as population growth and climate change.

We are committed to reducing the impact of our essential operations and continue to implement more sustainable ways of pumping, treating and distributing millions of litres of water every single day. This includes only using 100 per cent renewable energy and increasing our own solar generation which has drastically reduced our carbon emissions as we use enough electricity each day to power 13,000 homes!

Other commitments we have made include attaining The Wildlife Trusts’ Biodiversity Benchmark at a number of our sites as well as an ongoing trial of electric vehicles.

Our environmental policy details how we assess the effect of our activities on the environment.

We are also playing our part in helping to reduce the consumption of single-use plastic bottles and have helped install a number of outdoor drinking fountains across our supply area.

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Where your water comes from Why the environment and rainfall is so important

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Catchment management How we work to look after our raw water sources

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Rainfall and resources Monitor our reservoir and rainfall levels

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Our education programme It's important to educate people about the value of water