Concerned about COVID-19?

Find out what we're doing to keep our customers and people safe.

Learn more

High Consumption Quiz

High consumption quiz

Is your latest bill higher than usual?

We know your bill may have come as a shock, and want to help you get to the bottom of how it may have been calculated.

Answer the following questions as best you can to find out more information about your bill and what to do next.

Click the button at the bottom of your screen to get started.