Customer Research Feedback

Customer Research Feedback

Engagement with our customers is vitally important for SES Water. We regularly seek customer feedback on a range of topics which are important to our customers and our business. Additionally, we are required to carry out research which has been prescribed by our regulators. 

We are committed to a culture of transparency and we will continue to share our customer research outputs more widely with our customers, our regulators, the wider water industry, and our stakeholders. Here you can find access to the most recent pieces of research.