Our Customer Services team will have limited holiday hours for Easter. We'll close at 6pm on Thursday 28th March, and reopen at 8am on Tuesday 2nd April. For emergencies, please call 01737 772000 anytime, 24/7.

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Woodmansterne Treatment Works upgrade

COVID-19 update

Now that certain lockdown restrictions are being lifted, we are resuming mains replacement work that can be carried out in a safe way, in line with the Government’s latest advice. The safety and wellbeing of our staff and our customers is of the utmost importance to us and we have been able to implement the necessary extra precautions to help prevent the spread of COVID-19. Read more information about our response to COVID-19.

Woodmansterne Treatment Works upgrade

We're carrying out a significant redevelopment and upgrading of our Woodmansterne Water Treatment Works (WTW) off Outwood Lane, Chipstead, which includes the creation of a new soakaway lagoon on nearby land – this £22 million investment will help secure water supplies for existing and future customers throughout its supply area.

This important strategic project will provide greater resilience and flexibility within our supply network, particularly during periods of low rainfall or drought.

The redevelopment and upgrading work at Woodmansterne WTW, parts of which date back to 1905, will effectively increase output capacity by approximately 50 per cent, helping to meet the increasing water supply demands as the local population increases.

Date: 26 March 2020


All works on hold due to COVID-19