Our Customer Services team will have limited holiday hours for Easter. We'll close at 6pm on Thursday 28th March, and reopen at 8am on Tuesday 2nd April. For emergencies, please call 01737 772000 anytime, 24/7.

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Merstham mains replacement

COVID-19 update

We are resuming mains replacement work that can be carried out in a safe way, in line with the Government’s latest advice. The safety and wellbeing of our staff and our customers is of the utmost importance to us and we have been able to implement the necessary extra precautions to help prevent the spread of COVID-19. Read more information about our response to COVID-19.

Merstham mains replacement

We are returning to roads in the Merstham area (Deans Road, Endsleigh Road, Nutfield Road, Albury Road, Manor Road, Albert Road, Chilberton Road and Southcote Road) to complete the service connections to all properties. Our Keeping your water flowing booklet explains the four stages needed to lay a water main and answers some key questions you may have. 

Works update

We need to carry out some essential work on Nutfield Road junction with Albert Road. Regrettably it is necessary to do the work at night on Tuesday 6 July 2021.

The works will be a continuation of our usual working hours and will hopefully be completed by 8am on Wednesday (7) morning. We have chosen to carry out these works during the night as we will be affecting a large number of water supplies in the area.

We will endeavour to keep the noise to a minimum and complete the work as quickly as possible, however, inevitably there will be noise from our equipment.

We apologise for any disturbance you may experience while this essential work is being carried out.

If you have any questions, please contact our Customer Services team on 01737 772000