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Notification of unauthorised use

How you could help us stop unauthorised use


What can you do? 

Unauthorised hydrant use is frequent and creates a lot of water quality issues for customers such as discoloured water. What we need from you if you see someone using a fire hydrant: 
  1. First check to see if the operative is using an orange coloured standpost to extract the water. (If they are not, its likely not to be an authorised standpost) 
  2. Take a photo of the fire hydrant with the standpost connected and in use
  3. Take a photo of the vehicle registration being used 
  4. Take a photo of the company name on the vehicle if possible
  5. Send this information to waterregulations@seswater.co.uk or DM us on Twitter @SESWater.

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