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We have to collect some essential data when you use our website so it works and is secure. We would also like your consent to collect data to study how visitors use our site so we can improve it and provide a better service. Select 'Accept cookies' to agree or 'Change settings' to choose which cookies we use. You can change your mind at any time by clicking the 'Cookies' link in the footer.

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Are you eligible for a 50% discount on your water bill? Learn more about our support schemes to see what you could save.

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Thank you for submitting your details below. You will receive a notification email once our new self-service portal is live in 2022 and you will then be able to access your bills online. In the meantime if you are due a bill, this will be sent out in paper form.

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If you need support, we're here to help.

Water supply emergencies, 24/7 01737 772000

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