Are you eligible for a 50% discount on your water bill? Learn more about our support schemes to see what you could save.

Help paying your bill

Helping hand scheme form

Our Helping Hand Scheme

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We can all benefit from a little help from time to time which is why we offer a range of support options. If you or someone you know could benefit from one or more of these services, please complete this form (for us to apply this information to an account, a Customer Account Number must be provided).

To find out more about what the Helping Hand Scheme could provide for you read Helping Hand Scheme for more detail.

If you would prefer to talk to someone over the phone about your requirements feel free to call us at 01737 772000 (Office Hours: Mon-Fri 8.00am to 6pm) and one of our dedicated team will be happy to help.

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