Need help paying your water bill?

We have a number of payment support schemes available

Find out more

Water support application form

Water support application form

Water Support is a discount scheme aimed to help eligible customers afford their bills. You will qualify if your yearly household income is:

- under £16,480 before any deductions, if you do not live in a London borough

- under £20,111 before any deductions, if you do live in a London borough

You can deduct any disability benefits from your total income

Do you want to apply for water support?