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We have to collect some essential data when you use our website so it works and is secure. We would also like your consent to collect data to study how visitors use our site so we can improve it and provide a better service. Select 'Accept cookies' to agree or 'Change settings' to choose which cookies we use. You can change your mind at any time by clicking the 'Cookies' link in the footer.

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Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. Marketing cookies anonymously track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. Third party cookies are used to help us do this.

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Are you eligible for a 50% discount on your water bill? Learn more about our support schemes to see what you could save.

Help paying your bill

Breathing Space application form

Application for breathing space

If you are struggling to pay your bill due to a change in your personal circumstances you may be eligible to pause your payments.

Do you want to apply for breathing space?