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If you need to upgrade your existing supply due to age, installation of water appliances or premises changes from household to commercial, retail or vice versa complete the following application form.
All consenting customers who contact us will have their contact information passed to a thirdparty processor acting on behalf of our water regulator, Ofwat, for the purposes of comparing our performance against that of other water companies. This measurement is called, Customer Measurement of Experience (C-MeX) and Developer Measurement of Experience (D-MeX). The purpose of this measure is to promote improved service for development applicants across the water industry. The data is collected by our regulator’s agent through quarterly e-mails and phone calls to applicants. We encourage you to provide consent. If you consent to being contacted for this purpose then please do so by ticking the appropriate choice in the box below.
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