Complaints form| SES Water

Complaints form

We’re sorry you need to make a complaint. Please complete our form below and we’ll get back to you within 10 working days.

Required fields*

Your title*: Your full name*: Your full address and postcode*: Your email address*: Your preferred contact number*: Your customer account number:

Need help finding your account number?

Please use the box below to explain your complaint*: Have you contacted us about this before?*: Yes No Please use the box below to tell us how we can resolve your complaint*: How would you prefer us to contact you about your complaint?* Telephone Email Telephone or email

What’s the best time to reach you between 8am and 4pm, Monday to Friday?*:

Is there someone else you'd like us to speak to about your complaint?*: Yes No

Their full name*: Their email address*: Their contact number*:

Do you have health, access or extra communication needs that we need to know about when handling your complaint?*: Yes No

Please use the box below to explain what extra support you need*:

Contact us

If you need support, we're here to help.

Water supply emergencies, 24/7 01737 772000

Get in touch

Need to get in touch? Click here for a range of contact options.

Cookies consent

Register for GetWaterFit today and make sure your home is winter ready

Complaints Form

Complaints form

We’re sorry you need to make a complaint. Please complete our form below and we’ll get back to you within 10 working days.

Contact us

Get in touch