Vision and values

Our vision is to be an outstanding water company that delivers service excellence.

This feeds into everything we do within out day to day roles, underpinning our work, business decisions and future plans. 

Our values define who we are and guide our behaviours and actions. By living our values and understanding our aims our colleagues make SES Water an outstanding place to work and help to deliver our vision every day.

Service

We put our customers first and take pride in our service delivery

Commitment

We are passionate about our work, act responsibly and care about quality

Innovation

We seek to improve our business, to be forward-thinking and to embrace change

Compassion

We care about the effects of our actions and seek to make a positive impact on the community

Collaboration

We are respectful, welcome diversity and are supportive of each other to achieve our goals

Integrity

We are accountable, ethical and trustworthy

Colleagues who live our values and go above and beyond their roles to deliver service excellence can be nominated for an award.This could be for providing additional support to a customer, supporting another team during peak periods of work or additional work that they have done to support their own team.We want our colleagues to know their contributions are recognised and greatly appreciated and that they truly demonstrate our values in their day to day work.