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We have to collect some essential data when you use our website so it works and is secure. We would also like your consent to collect data to study how visitors use our site so we can improve it and provide a better service. Select 'Accept cookies' to agree or 'Change settings' to choose which cookies we use. You can change your mind at any time by clicking the 'Cookies' link in the footer.

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Are you eligible for a 50% discount on your water bill? Learn more about our support schemes to see what you could save.

Help paying your bill

Partner page

We've partnered with a range of trusted organisations, which provide support services within the community.  

Welcome to our partner page. Below you will find a list of the charities we have partnered with and who can provide a little extra support. All the help given will be free of charge. Please just click the charity's logo to be taken to the relevant page.

Contact us

If you need support, we're here to help.

Water supply emergencies, 24/7 01737 772000

Get in touch

Need to get in touch? Click here for a range of contact options.