We provide the location of our underground pipes to certain registered organisations using an online service.
The Linesearch service, Before U Dig, is available for local authorities, highway authorities and utility statutory undertakers to request the location of company apparatus buried underground in public highways and private streets.
To request access to the service please email firstname.lastname@example.org with the contact details of the individual and company requesting access. We will share our terms and conditions for the use of the service, which you must read and accept before we grant you access. We will then issue usernames and passwords to authorised users.
For customers requiring information about pipework within property boundaries, please email CustomerServicesOPS@seswater.co.uk.