Our Customer Services Centre will be closed for the bank holiday, from 6pm on Friday 3 May, re-opening at 8am on Tuesday 7 May. For emergencies, call 01737 772000 anytime, 24/7.

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Water support application form

Water support application form

Water Support is a discount scheme aimed to help eligible customers afford their bills. You will qualify if your yearly household income is:

- under £18,725 before any deductions, if you do not live in a London borough

- under £23,933 before any deductions, if you do live in a London borough

You can deduct any disability benefits from your total income

Do you want to apply for water support?